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Frequently Asked Questions
Find quick answers to common questions
Watabot is a hardware device with an integrated software platform that allows you to monitor water levels in your tanks remotely. Data is transmitted every 30 minutes to our server infrastructure and is accessible via mobile app and web dashboard.
Watabot transmits water level data every 30 minutes to ensure you have up-to-date information about your water tank status.
Watabot stores data locally when internet connection is lost and automatically syncs once the connection is restored. You will receive all missed updates.
Yes! You can add multiple Watabot devices to your account and monitor all your water tanks from a single dashboard.
Installation is simple: 1) Mount the sensor on top of your water tank, 2) Connect the power supply, 3) Follow the setup wizard in the mobile app to connect to WiFi. Detailed instructions are included in the box.
When connected to power, Watabot operates continuously. The backup battery lasts up to 48 hours during power outages.
Yes, Watabot is designed with IP65 water resistance rating, making it suitable for outdoor installation and resistant to rain and dust.
Watabot supports tanks from 500 liters to 10,000 liters. The ultrasonic sensor can measure depths up to 5 meters accurately.
The Watabot app is available on both iOS (App Store) and Android (Google Play Store). We also offer a web dashboard accessible from any browser.
Yes! You can configure custom alerts in the app to notify you via push notification, email, or SMS when water levels reach your specified threshold.
In the app settings, go to "Share Access" and invite family members via email. They will receive an invitation to create their own account with access to your tanks.
Yes, the app provides detailed historical data and charts showing water consumption patterns over days, weeks, and months.
We offer monthly and annual subscription plans. The annual plan includes a 20% discount. All plans include unlimited data updates, mobile app access, and email support.
Yes! We offer a 30-day free trial with full access to all features. No credit card required to start your trial.
You can cancel your subscription anytime from the account settings in the app or web dashboard. Your service will continue until the end of your billing period.
We accept all major credit cards (Visa, Mastercard, American Express), mobile money, and bank transfers for annual subscriptions.
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