Watabot is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard information when you use our water-monitoring platform, website, applications, and connected devices.
Information we collect
We collect the information needed to operate and improve Watabot.
- Account information such as your name, email address, and contact details.
- Sensor and device data, including water levels, device identifiers, health information, and timestamps.
- Technical usage data such as IP address, browser type, access time, and interactions with the platform.
How we use information
We use this information to provide the monitoring service, calculate tank status, deliver alerts, support users, secure accounts, and improve the platform.
Sharing and disclosure
We do not sell personal information. We may share information with service providers that help us operate Watabot, or with legal authorities where disclosure is required by law.
Security and retention
We use reasonable technical and organizational measures to protect information. No internet transmission or storage system is completely secure, so our safeguards are reviewed and improved over time. We retain information for as long as it is needed to provide the service and meet legal obligations.
Your choices and rights
Depending on your relationship with Watabot and applicable law, you may request access to, correction of, export of, or deletion of your personal information. You may also opt out of non-essential communication.
Changes to this policy
We may update this policy as Watabot changes. The latest version will remain available on this page with its effective date.
Contact
For privacy questions or requests, email info@techera.africa or write to Tech Era Organisation, PMB CT 9243, Cantonments, Accra, Ghana.